At Balaji Enterprises, we understand that circumstances may arise that require you to cancel an order. Our Cancellation Policy is designed to provide clarity on the cancellation process and conditions.

1. Cancellation Timeframe:

  • Orders can be canceled within 24 hours of the purchase transaction.
  • After the 24-hour period, the regular return policy will apply.

2. How to Request a Cancellation:

  • To cancel an order, please contact our customer support team at balajienterprises0243@gmail.com or call us at 8960988158.
  • Provide your order number and the reason for cancellation.

3. Eligibility for Cancellation:

  • Orders are eligible for cancellation if they have not been shipped or processed for shipping.
  • If the order has already been shipped, it will be treated as a return, and the return policy will apply.

4. Refund for Canceled Orders:

  • If the order is canceled within the eligible timeframe, a full refund will be issued to the original payment method.
  • Refunds for canceled orders will be processed within 7 business days.

5. Changes to Orders:

  • If you need to make changes to your order after the 24-hour cancellation window, please contact our customer support team.
  • We will do our best to accommodate your request, but changes cannot be guaranteed.

6. Communication of Cancellation:

  • Once the cancellation is processed, you will receive a confirmation email.
  • Please check your email for updates on the status of your canceled order and the refund process.

7. Non-Cancelable Items:

  • Certain items, such as customized or made-to-order products, may not be eligible for cancellation.
  • Any exceptions to this policy will be clearly stated in the product description.

8. Contact Information:

Balaji Enterprises values transparency and strives to make the cancellation process as seamless as possible for our customers. If you have any questions or concerns regarding the cancellation of an order, please don’t hesitate to reach out to our customer support team.